Our Customer Service Centre

Welcome to our Customer Service Centre! We are pleased to provide you with the following services:
  • Customer reception, handling various inquiries and complaints
  • Handling various policy applications and claim requests
  • Processing simple policy applications and claims
  • Processing renewal premium payments


Company contact number: (852)2545 8111
Company email address: info@chinalife.com.hk




Our customer service staff will be pleased to offer you comprehensive and responsive services.

Hong Kong
Customer Service Hotline:(852)3999 5519 / (852)2835 0252
Customer Service Fax number: (852)2892 0520
Customer Service Email: pos@chinalife.com.hk
Address: 22/F, CLI Building,
313 Hennessy Road,
Wanchai, Hong Kong
Services Hour: Monday – Friday 9:00 a.m. – 6:00 p.m.
Saturday 9:00 a.m. – 1:00 p.m. (Hotline service only)
Sunday and public holidays closed


Macau
Customer Service Hotline:(853)2878 7288
Customer Service Fax number:(853)2878 7287 (853)2878 7215
Customer Service Email: info@chinalife.com.mo
Address: Alameda Dr. Carlos D’Assumpcao No. 263,22 Andar A,B,K-P , Edif. China Civil Plaza,Macau
Service Hour:
Monday – Friday 9:00 a.m. – 5:45 p.m.
Saturday, Sunday and public holidays closed





Recent update: 5/2/2012
The exchange rates are expressed per 100 units of the RMB(CNY) below:
 
Sell 123.76
Buy 122.50

 
  • CNY Promotion
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