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Notes
The information and descriptions contained herein are provided solely for general informational purposes, they are not intended to be complete descriptions of all terms, exclusions and conditions applicable to the products and services; neither are they intended to provide professional legal advice. For complete details please refer to the actual policy or the relevant product or services agreement; for legal advice please consult professional advisor.
What factors should I consider when choosing the appropriate insurance plan? 
In choosing the appropriate insurance product and coverage amount, you should consider your own protection needs and personal financial situation.
What is an insurance policy contract made up of? 
Insurance Policy Contract comprises of the policy document, the Application Form and any written statements or declarations recorded by the insurance company in respect of the policy.
What is the difference among Whole Life Insurance, Endowment Insurance and Term insurance? 
Whole life insurance offers lifelong protection and savings up to age 100 to the insured. Premium will usually not be changed after the policy has come into effect. Endowment insurance has a fixed covered period and savings is the main feature. It will pay the sum assured if death occurs during the covered period. Different from term insurance, if the insured is still alive at the maturity date of the policy, he/she will also receive maturity value of the policy. Term insurance provides life insurance protection to the insured for a specific period but does not contain any savings feature. The insurance company will pay the sum assured if death occurs during the covered period. However, if the insured is still alive at the maturity date of the policy, no proceeds will be provided to the insured by the insurance company. Premium for this type of insurance plan is usually the lowest out of the 3 types of insurance.
What is a rider in a life insurance plan? 
A rider is a supplementary benefit attached to the basic policy. The purpose of purchasing a rider is to increase the protection amount and coverage, including accidental, critical illnesses, hospitalization, and waiver of premium benefit. A rider cannot be purchased on a stand-alone basis and must be attached to a basic policy. If the basic policy expires, the rider will also be terminated.
What are the common benefits provided by individual accidental insurance? 
Individual accidental insurance generally provides the following benefits: Accidental Death Protection: a lump sum is payable to the beneficiary if the insured dies due to an accident. Accidental Disability Protection: a claim is payable in accordance with the degree of the disablement due to an accident. Accidental Medical Expenses Protection: funds are payable for the medical treatment of the bodily injuries of the insured caused by an accident. Accidental Hospital allowance Protection: hospitalization allowance is payable during the period of the insured’s hospital confinement for medical treatment of bodily injuries caused by an accident.
What are the differences between medical insurance and critical illness protection? 
Medical insurance usually provides medical expenses protection and hospital income protection. The medical expenses protection provides medical expenses reimbursements during the insured’s hospital confinement for medical treatment due to illness or injury. The hospital cash protection provides cash allowances based on the daily allowance and duration of the insured’s hospital confinement. Critical Illness Insurance provides a lump sum when the insured is diagnosed of any of the critical illnesses listed in the benefit provision.
What are Waiver of Premium Benefit and Payor Benefit? 
Waiver of Premium Benefit is a supplementary benefit to an insurance policy, waiving premiums otherwise payable while the insured is totally disabled, keeping the insurance in force. Payor Benefit is a supplementary benefit to an insurance policy, waiving premiums otherwise payable while the payor of the premium of a policy is totally disabled or dies, keeping the insurance in force.
What is Utmost good faith? 
Trust is the essence of insurance contracts. As one party to a proposed insurance contract, the insurer relies upon the insured to reveal to the insurer all material facts about the risk, whether these are requested or not. This is a duty upon the proposed risk. A material fact is one which would influence the mind of a prudent underwriter in deciding whether to accept a risk and what terms to apply.
Points to note when filling in the Application Form 
The Application Form has to be filled in and signed by the applicant and the insured. If the insured is a junior, the application has to be approved and signed by the statutory guardian. The points to note when filling in the Application Form include: • Make sure that all details in the sections of Applicant, Proposed Life Insured and Beneficiary have been completely and accurately filled in; and • Clearly fill in the names of the Basic Plan and any Riders, Sum Assured and product class; and • Clearly fill in the Currency, Payment Mode and Dividend Option; and • Supply true answers to the Health Details section, which is the most important section, to avoid any future disputes about future claims; and • The Application Form has to be signed by both the Applicant and the Insured.
What should I do after receiving my policy? 
When you receive your policy documents, you should: • Read the content and provisions carefully, and promptly raise any queries with us; • Keep the policy documents in a safe place because when a claim arises, you are required to submit all policy-related documents to us; • Tell your family members that you are insured and where you keep the policy documents; • Notify the insurance company immediately of any material changes such as change in correspondence address, occupation or health; • Review your policy regularly to ensure that the coverage can keep up with inflation and is sufficient to cover your needs.
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