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Senior Claims Officer (Individual Claims)


  • Assess all types of individual claims in compliance with the terms and conditions of policy
  • Support group claims administration and assessment
  • Process claims payment and follow up on the subsequent clerical duties including filing and mailing
  • Assist in system development and perform UAT
  • Handle phone inquiries from brokers, agents & direct clients


  • Bachelor degree holder in any disciplines; insurance professional qualification such as LOMA or ALHC is highly preferred
  • Minimum 3 years of experience in Life Insurance industry with good knowledge of life insurance / claims processing
  • Proficient in written and spoken English and Chinese; fluency in Putonghua is an advantage
  • Strong PC skills in MS Word, Excel & Chinese Word Processing

Application Method

We offer competitive salary and wide range of benefits such as medical insurance, education allowance etc. Interested parties please apply with full resume including current and expected salary by e-mail to or by mail to Human Resources Department, 22/F CLI Building, 313 Hennessy Road, Wanchai, Hong Kong.