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 How to submit a claim

Should any claimable events covered by the policy occur, the Policyholder or Beneficiary can submit a claim according to the guidelines below. After we collect the necessary documents of proof, we will pay the Policyholder or Beneficiary according to policy terms.

If the Policyholder or Beneficiary requests claim payment through direct auto-credit method to bank account, submission of the completed 《Claim Direct Payment Application Form (HK-CL-ICLA18) 》is required.