OneService

Experience our E self-service platform

E-Notice Service

Introduce the details of the E-Notice Service and provide a list of E-Notice

Enrollment Guidelines

• Individual Insurance
• Employee Benefits Protection
• MPF

Payment & Withdrawals

• Payment Methods
• Exchange Rate
• Policy Value/ Benefit Withdrawal

Policy Services

• Individual Insurance
• Employee Benefits Protection

Claims

• How to Submit Claims
• List of Designated Hospitals in China
• Claims Reports
• Individual Claim Forms Download
• Group Claim Forms Download
• FAQs

E Self-Service and Form Library

• Insurance
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Useful Information

• Premium Levy
• Introduction to CRS
• FAQs
• Glossary

Value-added Services

• Medical Second Opinion Service
• Medical Second Opinion Service and Navigator Service
• Hospitalization Direct Billing Service
• Worldwide Emergency Assistance Service

ENRICH

The "ENRICH" rewards system and value-added

MediPlus

One-stop medical service platform to help ease your medical burden

Direct Pay Senior Care Service

A one-stop senior care solution combining “Insurance” and “Senior Care Service”

Customer Protection Information

Be cautious about fraudulent websites, social media platforms, Phishing SMS and emails

• Contact Us

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