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Payment Methods
- To protect the interests of the policyholder, please make payment directly to our company according to the payment methods provided by us. Our company has not authorized any person (including insurance intermediaries) to collect premiums on our behalf; please do not pay cash or transfer/deposit to any insurance intermediary.
- If a customer pays an amount equal to or greater than HKD 120,000.00 equivalent via any payment method, and the relevant payment record does not show the payer as the policyholder, insured, or an authorized third-party payer, the customer must provide a payment proof with the payer's name via email, mail, or fax to the company for the payment to be processed.
- If an authorized third party payer pays over HKD500,000, please provide the payer’s ID copy and proof of relationship with the policyholder.
- If the payer is not the policyholder/insured, please submit the 《Third Party Payment Instruction Form》. We accept payments only from the policyholder, insured or specified persons (please see point 5). Where necessary, we may require the policyholder to provide the third party payer’s ID copy and proof of relationship, and we reserve the right to reject any payment. Post-dated cheques are not accepted.
- Categories of acceptable third party payers :Spouse、Parent、Child、Sibling (aged 18 or above)、Grandparent、Grandchild、Parent-in-law、Company wholly owned by the Policyholder/ Policyholder’s spouse / Policyholder’s parent(s) / child(ren) or together with spouse / parent(s) / child(ren)
